Why Customer Service Matters in the Construction Industry

It’s easy for project managers to lose sight of the customer service angle of their business when more pressing and immediate demands require attention. Sure, construction managers always care about customer satisfaction, but that’s not the same as having a committed and detailed strategy for optimizing the customer experience. There are several crucial ways customer … Continue reading "Why Customer Service Matters in the Construction

Areas of Your Construction Business That Could Use Greater Investments

Project managers are tasked with the equally challenging and crucial role of allocating a construction business’s limited funds for the most effective results. In the decision-making process, construction managers have to weigh a variety of competing goals to keep everything running smoothly. Often, this high-wire act leads to an underfunding of various elements. Let’s explore … Continue reading "Areas of Your Construction Business That Could Use Greater

How to Increase Job Satisfaction Among Construction Employees

Job satisfaction is significantly higher among craftsmen than the workforce average with more than 80% somewhat or extremely satisfied with their work. However, this doesn’t protect project managers and construction businesses from the downsides of decreased job satisfaction. The industry is still struggling to overcome significant labor shortages and high turnover rates. Increasing job satisfaction … Continue reading "How to Increase Job Satisfaction Among Construction

The Top 6 Construction Software

Completing any construction project requires expert coordination, organization, and oversight. Construction software can help project managers better execute their roles with a variety of tools, resources, and capabilities. However, the sheer number of construction software options available on the market can make it hard to know what’s the best. It’s critical to understand how these … Continue reading "The Top 6 Construction

How Do I Start a Career in Construction? 5 Actionable Steps

Over the next 10 years, the construction workforce is anticipated to lose a mind-boggling 40% of employees. However, despite this overwhelming demand for qualified construction workers, potential candidates often don’t know where to begin. As a society, we’ve undersold the value and viability of a career in the construction industry in favor of a collegiate … Continue reading "How Do I Start a Career in Construction? 5 Actionable

How to Attract Construction Workers to Your Company

The construction industry has been reeling from a labor shortage for years, leaving project managers competitively bidding for employees. The businesses capable of attracting the best craftsmen inevitably come out on top. Top-tier talent leads to higher quality work, greater productivity, better reputation, and increased customer satisfaction. Unfortunately, many project managers are still relying on … Continue reading "How to Attract Construction Workers to Your