Why Customer Service Matters in the Construction Industry

It’s easy for project managers to lose sight of the customer service angle of their business when more pressing and immediate demands require attention. Sure, construction managers always care about customer satisfaction, but that’s not the same as having a committed and detailed strategy for optimizing the customer experience. There are several crucial ways customer … Continue reading "Why Customer Service Matters in the Construction

Areas of Your Construction Business That Could Use Greater Investments

Project managers are tasked with the equally challenging and crucial role of allocating a construction business’s limited funds for the most effective results. In the decision-making process, construction managers have to weigh a variety of competing goals to keep everything running smoothly. Often, this high-wire act leads to an underfunding of various elements. Let’s explore … Continue reading "Areas of Your Construction Business That Could Use Greater

How to Increase Job Satisfaction Among Construction Employees

Job satisfaction is significantly higher among craftsmen than the workforce average with more than 80% somewhat or extremely satisfied with their work. However, this doesn’t protect project managers and construction businesses from the downsides of decreased job satisfaction. The industry is still struggling to overcome significant labor shortages and high turnover rates. Increasing job satisfaction … Continue reading "How to Increase Job Satisfaction Among Construction

The Top 6 Construction Software

Completing any construction project requires expert coordination, organization, and oversight. Construction software can help project managers better execute their roles with a variety of tools, resources, and capabilities. However, the sheer number of construction software options available on the market can make it hard to know what’s the best. It’s critical to understand how these … Continue reading "The Top 6 Construction

How to Attract Construction Workers to Your Company

The construction industry has been reeling from a labor shortage for years, leaving project managers competitively bidding for employees. The businesses capable of attracting the best craftsmen inevitably come out on top. Top-tier talent leads to higher quality work, greater productivity, better reputation, and increased customer satisfaction. Unfortunately, many project managers are still relying on … Continue reading "How to Attract Construction Workers to Your

The Ultimate Guide for Managing Accounts Receivable in Construction

Project managers understand better than anyone just how widespread the negative effects of accounts receivable can become when not handled properly. It’s not just a matter of having a client pay late or an insufficient amount. These issues cause pervasive problems that impact all components of the construction process. While it’s impossible to avoid all … Continue reading "The Ultimate Guide for Managing Accounts Receivable in

How Poor Construction Staffing Can Negatively Impact Job Site Safety

Many project managers see staffing as an isolated component of their business. They understand that poor hiring practices can have negative repercussions but often misjudge the extent. Perhaps the most overlooked and damaging side effect of less-than-ideal construction staffing is reduced job site safety. There are a variety of ways a bad hiring strategy can … Continue reading "How Poor Construction Staffing Can Negatively Impact Job Site

Warning Signs Your Construction Business Has a Hiring Issue

Hiring is one of the most challenging aspects of running a construction business. Ironically, it’s also one of the most foundational practices in building a successful, smoothly operating, and profitable organization. As all construction leaders know, there are some inherent challenges and financial expenses associated with recruiting, interviewing, and onboarding new team members. However, it’s … Continue reading "Warning Signs Your Construction Business Has a Hiring

Why Project Managers Struggle to Find the Right Construction Talent

Project managers are tasked with finding the best construction talent to successfully complete projects on time and under budget. With other priorities competing for limited resources, it’s easy for hiring standards to take a backseat. Unfortunately, this often makes it difficult for project managers to find the right construction professionals for their needs which leads … Continue reading "Why Project Managers Struggle to Find the Right Construction

Utilize These Proven Construction Scheduling Methods for Excellent Results

Construction scheduling is a crucial part of running a smooth construction operation. It involves the planning and allocation of resources including equipment, materials, and people to complete construction projects in a timely fashion. When executed correctly, construction scheduling improves efficiency, mitigates setbacks, and increases productivity. It’s a key part of getting construction projects completed on … Continue reading "Utilize These Proven Construction Scheduling Methods for Excellent